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When people see images of your products online, you have an increase in conversions or sales. This is a great insight that can be used to improve your business. The customer touchpoint that could be used to take advantage of this insight is social media. Social media platforms such as Facebook, Instagram, Twitter, and Pinterest are great places to showcase your products and reach a wider audience. By posting images of your products on social media platforms, you can help customers visualize the product in their mind and encourage them to take action, resulting in increased conversions or sales.
Another customer touchpoint that could be used to take advantage of this insight is email marketing. Email marketing is a great way to reach out to customers who have already shown interest in your products. By sending them emails with images of your products, you can remind them of what they liked about your products and encourage them to make a purchase.
In addition to social media and email marketing, there are other customer touchpoints that can be used to take advantage of this insight. For example, you could use feedback tools on your website and mobile apps to gather feedback from customers about your products. This feedback can be used to improve your products and increase conversions or sales.
Another customer touchpoint that could be used is product reviews. Product reviews are a great way to showcase your products and build trust with potential customers. By encouraging customers to leave reviews on your website or other review sites, you can help potential customers see what others think about your products.
In conclusion, there are many customer touchpoints that can be used to take advantage of the insight that when people see images of your products online, you have an increase in conversions or sales. Social media, email marketing, feedback tools, and product reviews are just a few examples. By using these customer touchpoints effectively, you can improve your business and increase conversions or sales.
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